The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 589 |
| Houston, TX | 361 |
| Seattle, WA | 234 |
| Washington, D.C., DC | 228 |
| Philadelphia, PA | 227 |
| Atlanta, GA | 204 |
| Denver, CO | 200 |
| Sacramento, CA | 141 |
| San Francisco, CA | 141 |
| Miami, FL | 136 |
| Orlando, FL | 130 |
| Indianapolis, IN | 128 |
| Detroit, MI | 119 |
| Portland, OR | 116 |
| Boston, MA | 116 |
| Minneapolis, MN | 102 |
| Brooklyn, NY | 88 |
| Oakland, CA | 88 |
| Salt Lake City, UT | 88 |
| Jacksonville, FL | 83 |
| Pittsburgh, PA | 75 |
| Baltimore, MD | 70 |
| Tampa, FL | 68 |
| New York City, NY | 65 |
| San Jose, CA | 52 |
| Tacoma, WA | 45 |
| Reno, NV | 43 |
| Fort Myers, FL | 41 |
| Charlotte, NC | 40 |
| Dallas, TX | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
‘ (@s3kia) reported @Xfinity @comcast cant wait to finally cut the service off this pile of trash when i move
- icy ❄️ (@icy415_) reported
What internet service do y’all use beside xfinity/Comcast?
- Texan_For_Liberty (@Blaine_James_TX) reported
I'm sorry but the Comcast/Xfinity remake of Fleetwood Mac's "Go your own way" TV commercial is cringe worthy. Truly terrible.
- Chris Radvansky (@Crad_71428) reported
@comcast yalls peaco*ck jawn has done shut down my Roku jawn!! I do require restitution post haste upon receipt of this correspondence. But really, fix it. #FlyEaglesFly
- Dr. Adultress (@CoverupMedia) reported
@peaco*ckTV @NBC @Comcast sucks
- Andrew (@amccullough105) reported
@RozInRealLife I wish, no xfinity down here
- Mojo 🤘🏻🤘🏼🤘🏽🤘🏾🤘🏿 (@mojosarmy) reported
Saturday night, just me, tea, and my Xfinity support agentagain
- ‘ (@s3kia) reported
@Xfinity @comcast Literally every day i have been disconnecting around this ******* time because this ISP is the worst. Can’t wait to finally stop paying for this inconsistant pile of trash
- Kolby-Wan Kenobi (@kolby_p_baker) reported
Dear @comcast @Xfinity get some real people on your phone lines. The automated response is no help and keeps hanging up. Telling me to restart my modem over and over ain’t bringing my wifi back. It’s been almost two weeks without wifi and even got a new modem
- cheetos382 (@cheetosV1) reported
@GameSpot Universal and Sony are ok, just don’t think any of them are interested Rn Sony is too focused on its main money maker(PS5) and Comcast(Universal parent company) is too busy trying to catch up 5G development, in network they are behind Verizon and AT&T
- BellaDonna Photo (@BellaDonnaPhot1) reported
frustrating trying to deal with Xfinity to change my internet plan. The rep is in another country and keeps responding with things like “before I look into your account for resolution, I would really like to wish health and well-being for you and your family. Please stay safe”
- Beth Becker 👠👠 (@spedwybabs) reported
@Xfinity not a great way to start 2021...no cable... no internet #fail
- taylor 💌 (@orangeuhPEEL) reported
@tay_liv_ It comes from xfinity lol idk how or if it’s like a service it was just included with the WiFi package but it’s pretty cool
- treehugger155 (@StrydeV2) reported
xfinity fix ur connection i have so much packetloss and everything is so slow @Xfinity
- Erin (@ENighti) reported
@LVShannyLeigh is the modem in his sons room? Not sure if Service electric has them, but xfinity has wifi pods that help with extending/ increasing the wifi signal. Just mentioning if its an option?
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